Resolve is an integrated help desk solution designed for ISPs, ASPs, web hosters, IPTV companies, backbone providers, WiMax, WiFi, broadband and broadband wireless carriers as welll asother providers of IP centric services. Resolve's automated processes enable companies to easily and efficiently...
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The Allbase Suite combines accounting, CRM, inventory, scheduling, ticketing, and more into one no-hassle web-based solution. |
c.Support automates the IT help desk to control the quality and delivery of help desk services. The system manages incidents effectively, implements (MAC) changes, controls and monitors assets, manages external support contracts, and reports on mission critical processes. |