Secure, fast and easy-to-use Remote Control solution for PC and Mac that includes VoIP, video, file transfer, and chat.
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eFACiLiTY's helpdesk module manages the work flow of registering, assigning and resolving of the job requests, problems reported and calls received by the call center by way telephonic calls, emails and alarms from the control systems. Knowledge base helps the helpdesk operators by providing vital...
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