DEC OpenVMS Help Desk Software (1-5 of 5)

Axios Systems deliver assyst the integrated Help Desk & IT Service Management (ITSM) software solution. assyst goes beyond the Help Desk - the only enterprise-wide product that delivers an integrated incident, problem, change, asset and configuration management solution. assyst provides a powerful...

The Resolution Suite includes advanced self-healing and self-service components, and the ability to capture data from individual users and their machines. These qualities give IT executives incredible business insight into their computing environments, enabling them to better manage their assets.

Server side component application including Java source code for an internal help desk, external customer support or any combination of the above.

An integrated customer support and sales support package, that includes problem, sales, project, resource and asset management, available in gui character and web interfaces running under UNIX, NT, VMS and AS/400.

Over the traditional functions, our Help Desk solution realizes a full-scale handling of tools in a way that the career of the tools from their purchase right to their scrapping can be traced and documented.