English Call Center Management Software (1-10 of 32)

Groopz E-Commerce is a real-time customer service program for your web site.

Clear Focus Call Centre is completely free call centre software for SME’s. With powerful reporting tools, multi-user capabilities and robust design Clear focus Call Centre provides a useful cost free solution.

CRMagic fulfills the needs of the large fulfilment house or call centre. We believe it to be the most advanced software for call centres, as it combines three different systems: call handling/switching user defined-scripting for operators 'back office' fulfilment software No other integrated...

Help Desk/Knowledge Base system, custom reporting, work order printing; organize your workload and preserve solutions for future reference.

VHD is web-based, platform independent, Multilanguage application that allows a company to manage its Help Desk (Customer Support), Development, QA departments

Identify incoming phone calls right on your computer.

ALife-WebGuide is a smart bot designed to answer questions and help visitors navigate your website. Built with our SmartEngine natural language processing technology, WebGuide is customizable and will add a new level of customer interaction and information gathering to your site.

Workforce management software for multi-media contact centers as well as traditional call centers, GMT Planet schedules to meet service goals while containing labor costs. Features: real-time adherence, costing/budgeting, vacation/meeting planners, electronic timesheet capability. Schedules...

100% Web based customer support solution. Can be installed and fully operational in 5 minutes, yet provides powerful functionality including escalation, graphical reports, full customization.

Workforce management software for multi-media contact centers as well as traditional call centers, GMT Planet schedules to meet service goals while containing labor costs. Features: real-time adherence, costing/budgeting, vacation/meeting planners, electronic timesheet capability. Schedules...