English Call Center Management Software (21-30 of 35)

A Customer Service, Help Desk and Customer Relationship Management solution all in one.

Synthesys Call Flow is a software application that supports a conversation between a call centre agent and a customer. A call flow guides the agent by prompting with questions, providing information and capturing data. The call flow editor,allows non-technical staff to create callflows quickly and...

synTelate is a CTI enabled campaign management tool,that allows non technical managers tocreate call flows for inbound and outbound calls. synTelate call flows greatly assist in first time resolution of customer enquiries, delivering increased productivity and improved client service.

Wilke/Thornton, Inc., the leader in Consumer Affairs systems, offers solutions for 1:1 relationship marketing and management. Its versatility offers three distinct products: CyberCRS, CRS Anywhere, and Cyber Item Locator.

SARA 2000 is designed for companies that sell and support products with warranty. SARA2000 automates and streamlines the full range of service functions, enabling users to deliver the highest levels of customer service while controlling operational costs.

Eventra is a digital voice/event recording solution for quality management, verification and assurance in businesses such as call centres where the implementation of CRM solutions is paramount. It is a scalable, networked, Windows NT based application with 'policy-driven' recording and archiving....

Genesis Open is a state-of-the-art Windows NT-based client/server call management application that allows you to query, analyse and report call data quickly and easily.

The most powerful web-based work order management solution

Customers Complaints with goods' return number, warranty + serial number tracking, customer refund checking and specific product reports and graphs etc. Designed for IS 9002 accredition companies.

Psylvestris is a customer system, which allows users to control all customer processes and manage all the resources used. It is modular and comprehensive, and can start with a simple helpdesk but build to cover all stages in all processes between you and your customer. There are 20 modules but you...