French Help Desk Software (11-20 of 20)

Escon SupportPortal offers web-based customer support solution with Incident Management, Knowledge Management, Live support chat, Product Catalog, News management, Live support chat, and Support Forum in one low-cost collaborative package intended to use in B2B or B2C. Escon SupportPortal enables...

NetKeeper provides adaptable, scalable and highly integrated ;help desk and CRM software solutions ;to empower businesses and to help them grow.

CustomFAQs provides a complete suite of online customer support solutions. Dynamic FAQ/Knowledge Base, Custom Service Request, Questions tracking, E-mail management, Online Chat, Surveys

eFACiLiTY's helpdesk module manages the work flow of registering, assigning and resolving of the job requests, problems reported and calls received by the call center by way telephonic calls, emails and alarms from the control systems. Knowledge base helps the helpdesk operators by providing vital...

iSolve is an advanced search technology built specifically to locate technical topics within technical information. Specialized ranking algorithms ensure that the most relevant solutions appear at the top of searched results. Searches can be conducted in any form of internal knowledge repository,...

NetSupport Manager enables busy IT personnel to support remote users without leaving their desk. NetSupport Manager is one of the leading desktop management and remote control solutions on the market. NetSupport Manager enables you to perform software updates, file transfer/distribution, Hardware...

CallTracker is specially designed for use in service call centres and help desks, where calls often require follow up actions. In service call centres the initial telephone conversation is only the beginning of a sequence of events.

An integrated customer support and sales support package, that includes problem, sales, project, resource and asset management, available in gui character and web interfaces running under UNIX, NT, VMS and AS/400.

Resolve IT! is a powerful out-of-the-box help desk solution with email capapbilities, Service Level Agreements, notification, escalation and knowledge management that help improve customer satisfaction.

GEDYS Helpdesk ;Customer support, complaints, customer service and call centres