Linux Call Center Management Software (1-10 of 15)

Groopz E-Commerce is a real-time customer service program for your web site.

Maximized reporting capabilities for the Avaya DEFINITY ACD. Provides real-time & historical agent performance reporting, easy-to-use, web-based, unlimited supervisor views, customizable reports, and multiple security levels.

VHD is web-based, platform independent, Multilanguage application that allows a company to manage its Help Desk (Customer Support), Development, QA departments

ALife-WebGuide is a smart bot designed to answer questions and help visitors navigate your website. Built with our SmartEngine natural language processing technology, WebGuide is customizable and will add a new level of customer interaction and information gathering to your site.

100% Web based customer support solution. Can be installed and fully operational in 5 minutes, yet provides powerful functionality including escalation, graphical reports, full customization.

TixTime is web software for employee timesheet tracking, attendance, and scheduling in contact center environments. If you are still using spreadsheets to manage time and attendance and scheduling tasks TixTime is the solution. Use TixTime to create your schedules and the timesheet will...

Web based customer service solution for your website to manage support requests and to publish self service knowledge bases deflecting up to 85% queries.

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A Customer Service, Help Desk and Customer Relationship Management solution all in one.

Wilke/Thornton, Inc., the leader in Consumer Affairs systems, offers solutions for 1:1 relationship marketing and management. Its versatility offers three distinct products: CyberCRS, CRS Anywhere, and Cyber Item Locator.