Lotus Notes/Domino Help Desk Software (1-9 of 9)

The Resolution Suite includes advanced self-healing and self-service components, and the ability to capture data from individual users and their machines. These qualities give IT executives incredible business insight into their computing environments, enabling them to better manage their assets.

SupportDesk offers sophisticated service management, which encompasses both Internal IT Helpdesks and External Customer Support functions.

ProjecTrak Help Desk is specifically designed for either internal or external call management, with comprehensive ticket tracking, extensive reporting capabilities, end user self-help, and the ability to perform statistical analysis of call patterns.

c.Support automates the IT help desk to control the quality and delivery of help desk services. The system manages incidents effectively, implements (MAC) changes, controls and monitors assets, manages external support contracts, and reports on mission critical processes.

IT Helpdesk is a Lotus Notes Domino software solution that can be deployed to support an IT Help desk in logging and responding to calls, coordinating support services and managing assets effectively.

kelros.support provides a Lotus Notes and web based support application for your customer services or technical support departments.

NetSupport Manager enables busy IT personnel to support remote users without leaving their desk. NetSupport Manager is one of the leading desktop management and remote control solutions on the market. NetSupport Manager enables you to perform software updates, file transfer/distribution, Hardware...

Handles many different sorts of ServiceDesks, from IT related through to Facilities Management. Fully web enabled, uses workflow and holds progress and resolution information. Provides a working knowledge base to assist in the resolution of future calls.

GEDYS Helpdesk ;Customer support, complaints, customer service and call centres