A list of help desk software applications that are used for tracking problems with hardware and software and their solutions, usually serving "internal" customers.
The Resolution Suite includes advanced self-healing and self-service components, and the ability to capture data from individual users and their machines. These qualities give IT executives incredible business insight into their computing environments, enabling them to better manage their assets.
The Allbase Suite combines accounting, CRM, inventory, scheduling, ticketing, and more into one no-hassle web-based solution.
SupportDesk offers sophisticated service management, which encompasses both Internal IT Helpdesks and External Customer Support functions.
Full-featured 'web based' HelpDesk software (FREE version available)
Your customers may require instant attention with their product or service from your representative. Connect with them through live video and audio chat to offer instant support.
IT Helpdesk is a Lotus Notes Domino software solution that can be deployed to support an IT Help desk in logging and responding to calls, coordinating support services and managing assets effectively.
Powerful and easy-to-use database for asset management and help desk tracking