SCO UNIX/PC UNIX Help Desk Software (1-5 of 5)

The Resolution Suite includes advanced self-healing and self-service components, and the ability to capture data from individual users and their machines. These qualities give IT executives incredible business insight into their computing environments, enabling them to better manage their assets.

Server side component application including Java source code for an internal help desk, external customer support or any combination of the above.

IT Helpdesk is a Lotus Notes Domino software solution that can be deployed to support an IT Help desk in logging and responding to calls, coordinating support services and managing assets effectively.

An integrated customer support and sales support package, that includes problem, sales, project, resource and asset management, available in gui character and web interfaces running under UNIX, NT, VMS and AS/400.

Over the traditional functions, our Help Desk solution realizes a full-scale handling of tools in a way that the career of the tools from their purchase right to their scrapping can be traced and documented.