Silicon Graphics IRIX Call Center Management Software (1-4 of 4)

Maximized reporting capabilities for the Avaya DEFINITY ACD. Provides real-time & historical agent performance reporting, easy-to-use, web-based, unlimited supervisor views, customizable reports, and multiple security levels.

Web based customer service solution for your website to manage support requests and to publish self service knowledge bases deflecting up to 85% queries.

A Customer Service, Help Desk and Customer Relationship Management solution all in one.

Subscription Management, Call Center, Billing, Collection, Marketing, Web Based Telesales