Solaris/Sun OS Call Center Management Software (1-10 of 15)

CRMagic fulfills the needs of the large fulfilment house or call centre. We believe it to be the most advanced software for call centres, as it combines three different systems: call handling/switching user defined-scripting for operators 'back office' fulfilment software No other integrated...

Maximized reporting capabilities for the Avaya DEFINITY ACD. Provides real-time & historical agent performance reporting, easy-to-use, web-based, unlimited supervisor views, customizable reports, and multiple security levels.

VHD is web-based, platform independent, Multilanguage application that allows a company to manage its Help Desk (Customer Support), Development, QA departments

ALife-WebGuide is a smart bot designed to answer questions and help visitors navigate your website. Built with our SmartEngine natural language processing technology, WebGuide is customizable and will add a new level of customer interaction and information gathering to your site.

100% Web based customer support solution. Can be installed and fully operational in 5 minutes, yet provides powerful functionality including escalation, graphical reports, full customization.

SERVICEPower is a modular system designed to provide companies of all sizes with a flexible choice in the way they introduce resource scheduling to their businesses. All businesses are unique so we have restructured SERVICEPower to give maximum flexibility. The system will now suit organizations...

Web based customer service solution for your website to manage support requests and to publish self service knowledge bases deflecting up to 85% queries.

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A Customer Service, Help Desk and Customer Relationship Management solution all in one.

Wilke/Thornton, Inc., the leader in Consumer Affairs systems, offers solutions for 1:1 relationship marketing and management. Its versatility offers three distinct products: CyberCRS, CRS Anywhere, and Cyber Item Locator.