Windows XP/2000/NT Call Center Management Software (11-20 of 31)

TixTime is web software for employee timesheet tracking, attendance, and scheduling in contact center environments. If you are still using spreadsheets to manage time and attendance and scheduling tasks TixTime is the solution. Use TixTime to create your schedules and the timesheet will...

Interface CARE is a customer Care solution which is designed for the durables market. It is meant to centralise the recording and resolution of customer support requests and provide real time analytics for product improvement and pre-emptive action to remove faulty prone rom the market.

Clientele for Customer Support is the award-winning mission-critical software application emerging companies turn to for supporting and managing their most important asset: their customers.

GoldSupport is a customer support software that enables your customer support personnel to store information for your customer support issues and tracks the issues from when they are reported to when they are resolved. In addition to storing and managing your customer support information,...

Web based customer service solution for your website to manage support requests and to publish self service knowledge bases deflecting up to 85% queries.

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Centcom is a 100% web-enabled Predictive Dialing service that gives you all the functionality of the most advanced call center without the overhead or start-up costs. All you need is a standard phone line and a computer with an Internet connection!

A Customer Service, Help Desk and Customer Relationship Management solution all in one.

Synthesys Call Flow is a software application that supports a conversation between a call centre agent and a customer. A call flow guides the agent by prompting with questions, providing information and capturing data. The call flow editor,allows non-technical staff to create callflows quickly and...

synTelate is a CTI enabled campaign management tool,that allows non technical managers tocreate call flows for inbound and outbound calls. synTelate call flows greatly assist in first time resolution of customer enquiries, delivering increased productivity and improved client service.