Windows XP/2000/NT Call Center Management Software (21-30 of 31)

Wilke/Thornton, Inc., the leader in Consumer Affairs systems, offers solutions for 1:1 relationship marketing and management. Its versatility offers three distinct products: CyberCRS, CRS Anywhere, and Cyber Item Locator.

SARA 2000 is designed for companies that sell and support products with warranty. SARA2000 automates and streamlines the full range of service functions, enabling users to deliver the highest levels of customer service while controlling operational costs.

Eventra is a digital voice/event recording solution for quality management, verification and assurance in businesses such as call centres where the implementation of CRM solutions is paramount. It is a scalable, networked, Windows NT based application with 'policy-driven' recording and archiving....

Genesis Open is a state-of-the-art Windows NT-based client/server call management application that allows you to query, analyse and report call data quickly and easily.

In customer service situations, email is one of the most cost-effective mechanisms to establish and leverage customer relationships and customer satisfaction. While inbound voice calls cost about $ 35 per transaction, manually-processed emails cost from $ 10 to $ 25. With automatically-processed...

Customers Complaints with goods' return number, warranty + serial number tracking, customer refund checking and specific product reports and graphs etc. Designed for IS 9002 accredition companies.

Psylvestris is a customer system, which allows users to control all customer processes and manage all the resources used. It is modular and comprehensive, and can start with a simple helpdesk but build to cover all stages in all processes between you and your customer. There are 20 modules but you...

Customer Care system for retail and service organisations. The system was developed to deliver outstanding levels of customer care administration, integrating flexibly with clients' working procedures.

Subscription Management, Call Center, Billing, Collection, Marketing, Web Based Telesales

Line4's LiveTouch is a web based call back button that can work with or without existing CTI to link your web site to your call center.