XML Call Center Management Software (1-5 of 5)

TixTime is web software for employee timesheet tracking, attendance, and scheduling in contact center environments. If you are still using spreadsheets to manage time and attendance and scheduling tasks TixTime is the solution. Use TixTime to create your schedules and the timesheet will...

Interface CARE is a customer Care solution which is designed for the durables market. It is meant to centralise the recording and resolution of customer support requests and provide real time analytics for product improvement and pre-emptive action to remove faulty prone rom the market.

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Centcom is a 100% web-enabled Predictive Dialing service that gives you all the functionality of the most advanced call center without the overhead or start-up costs. All you need is a standard phone line and a computer with an Internet connection!

Psylvestris is a customer system, which allows users to control all customer processes and manage all the resources used. It is modular and comprehensive, and can start with a simple helpdesk but build to cover all stages in all processes between you and your customer. There are 20 modules but you...