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<title><![CDATA[ Self Service Center ]]></title>
<description><![CDATA[ Customer Sales and Service-Help Desk: This is a secured web portal allowing customers and employees to log tickets check ticket status and search the knowledge base for self help. ]]></description>
<category><![CDATA[ Customer Sales and Service-Help Desk ]]></category>
<dc:creator><![CDATA[ PhaseWare Inc. ]]></dc:creator>
<dc:date>2008-04-22T22:12-05:00</dc:date>
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<title><![CDATA[ Tracker ]]></title>
<description><![CDATA[ Customer Sales and Service-Help Desk: Tracker is a powerful affordable customer-support and help-desk application built on Microsoft industry standards. Tracker is ideal for external help desks and customer support groups with incoming calls internal help desks supporting applications in outlying locations or offices and businesses... ]]></description>
<category><![CDATA[ Customer Sales and Service-Help Desk ]]></category>
<dc:creator><![CDATA[ PhaseWare Inc. ]]></dc:creator>
<dc:date>2008-04-22T21:44-05:00</dc:date>
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<link>http://www.softscout.com/softscout/softscout.nsf/0/A3E3D81F4DB7F477852573B6007D8887</link>
<title><![CDATA[ Active Reception ]]></title>
<description><![CDATA[ Customer Sales and Service-Help Desk: On-demand live chat support solution that is more than website analytics call center solution and chat support. ]]></description>
<category><![CDATA[ Customer Sales and Service-Help Desk ]]></category>
<dc:creator><![CDATA[ iDevelop ]]></dc:creator>
<dc:date>2007-12-19T17:51-05:00</dc:date>
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<title><![CDATA[ Allbase Suite ]]></title>
<description><![CDATA[ Customer Sales and Service-Help Desk: The Allbase Suite combines accounting CRM inventory scheduling ticketing and more into one no-hassle web-based solution. ]]></description>
<category><![CDATA[ Customer Sales and Service-Help Desk ]]></category>
<dc:creator><![CDATA[ Allbase, Inc.  ]]></dc:creator>
<dc:date>2007-12-05T13:53-05:00</dc:date>
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<link>http://www.softscout.com/softscout/softscout.nsf/0/BACE3851CA07BC69852573A800674DA3</link>
<title><![CDATA[ Allbase Suite ]]></title>
<description><![CDATA[ Customer Sales and Service-Help Desk: The Allbase Suite combines accounting CRM inventory scheduling ticketing and more into one no-hassle web-based solution. ]]></description>
<category><![CDATA[ Customer Sales and Service-Help Desk ]]></category>
<dc:creator><![CDATA[ Allbase, Inc.  ]]></dc:creator>
<dc:date>2007-12-05T13:48-05:00</dc:date>
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<link>http://www.softscout.com/softscout/softscout.nsf/0/7985567EA5B889AE8525734C0075E880</link>
<title><![CDATA[ Escon SupportPortal  ]]></title>
<description><![CDATA[ Customer Sales and Service-Help Desk: Escon SupportPortal offers web-based customer support solution with Incident Management Knowledge Management Live support chat Product Catalog News management Live support chat and Support Forum in one low-cost collaborative package intended to use in B2B or B2C. Escon SupportPortal enables... ]]></description>
<category><![CDATA[ Customer Sales and Service-Help Desk ]]></category>
<dc:creator><![CDATA[ Escon Information Consulting ]]></dc:creator>
<dc:date>2007-09-04T17:27-05:00</dc:date>
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<title><![CDATA[ eFACiLiTY – Helpdesk &amp; Knowledgebase System ]]></title>
<description><![CDATA[ Customer Sales and Service-Help Desk: eFACiLiTY&#39 s helpdesk module manages the work flow of registering assigning and resolving of the job requests problems reported and calls received by the call center by way telephonic calls emails and alarms from the control systems. Knowledge base helps the helpdesk operators by providing vital... ]]></description>
<category><![CDATA[ Customer Sales and Service-Help Desk ]]></category>
<dc:creator><![CDATA[ SIERRA ODC Private Limited ]]></dc:creator>
<dc:date>2006-12-13T06:15-05:00</dc:date>
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<title><![CDATA[ NTRsupport - On-demand Remote Support Solution ]]></title>
<description><![CDATA[ Customer Sales and Service-Help Desk: Secure fast and easy-to-use Remote Control solution for PC and Mac that includes VoIP video file transfer and chat. ]]></description>
<category><![CDATA[ Customer Sales and Service-Help Desk ]]></category>
<dc:creator><![CDATA[ NTRglobal ]]></dc:creator>
<dc:date>2006-10-11T09:29-05:00</dc:date>
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<link>http://www.softscout.com/softscout/softscout.nsf/0/ECA9366CE3D95C268525718E001D806D</link>
<title><![CDATA[ 123 Live Help Chat Server Software ]]></title>
<description><![CDATA[ Customer Sales and Service-Help Desk: 123 Live Help Chat Server Software offers full-featured software or hosting service for your sales rep. or supporter to one-to-one chat with website visitors to promote sales with online customer support. The advantage of 123 Live Help is that its chat clients are created by the cut-edge... ]]></description>
<category><![CDATA[ Customer Sales and Service-Help Desk ]]></category>
<dc:creator><![CDATA[ TopCMM ]]></dc:creator>
<dc:date>2006-06-15T01:22-05:00</dc:date>
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<title><![CDATA[ Digital Camera Data Recovery ]]></title>
<description><![CDATA[ Customer Sales and Service-Help Desk: retrieve recover repair restore deleted formatted Digital Camera files pictures lost erased images photos video Flash memory Compact Multimedia card data recovery software undelete Canon Casio Fuji Nikon Samsung Sharp Sony jpg tif gif avi mpeg mov ]]></description>
<category><![CDATA[ Customer Sales and Service-Help Desk ]]></category>
<dc:creator><![CDATA[ Data Recovery ]]></dc:creator>
<dc:date>2006-03-14T11:19-05:00</dc:date>
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<link>http://www.softscout.com/softscout/softscout.nsf/0/CD7C223F1ECAD2F285257106001FC691</link>
<title><![CDATA[ Customer Service Software ]]></title>
<description><![CDATA[ Customer Sales and Service-Help Desk: CustomFAQs provides a complete suite of online customer support solutions. Dynamic FAQ/Knowledge Base Custom Service Request Questions tracking E-mail management Online Chat Surveys ]]></description>
<category><![CDATA[ Customer Sales and Service-Help Desk ]]></category>
<dc:creator><![CDATA[ CustomFAQs Solutions Ltd ]]></dc:creator>
<dc:date>2006-01-30T00:47-05:00</dc:date>
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<title><![CDATA[ Rapid Email Support ]]></title>
<description><![CDATA[ Customer Sales and Service-Help Desk: Rapid Email Support is a software productivity tool designed to save you time by speeding up the time taken to reply to your emails. It does this by using the powerful combination of database knowledge base small text file templates and the ability to easily add them to your outgoing email you... ]]></description>
<category><![CDATA[ Customer Sales and Service-Help Desk ]]></category>
<dc:creator><![CDATA[ Ayot ]]></dc:creator>
<dc:date>2005-10-21T16:37-05:00</dc:date>
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<link>http://www.softscout.com/softscout/softscout.nsf/0/DBE78C7E87E508E3852570750000899F</link>
<title><![CDATA[ DataTrack System Help Desk ]]></title>
<description><![CDATA[ Customer Sales and Service-Help Desk: The DataTrack System is an affordable web-enabled service and support management system designed for call centers help desks customer support centers IT departments and software development teams. ]]></description>
<category><![CDATA[ Customer Sales and Service-Help Desk ]]></category>
<dc:creator><![CDATA[ Magnoware Systems ]]></dc:creator>
<dc:date>2005-09-06T20:05-05:00</dc:date>
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<item rdf:about="http://www.softscout.com/softscout/softscout.nsf/0/B2553592250B0742852570670038BDD5">
<link>http://www.softscout.com/softscout/softscout.nsf/0/B2553592250B0742852570670038BDD5</link>
<title><![CDATA[ CAFM Explorer ]]></title>
<description><![CDATA[ Customer Sales and Service-Help Desk: Facilities Management Software including functionality for Help Desk PPM Asset Tracking Room Booking Property Management Purchasing and more ]]></description>
<category><![CDATA[ Customer Sales and Service-Help Desk ]]></category>
<dc:creator><![CDATA[ FMx Ltd ]]></dc:creator>
<dc:date>2005-08-24T06:19-05:00</dc:date>
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<title><![CDATA[ Help Desk Assistant - Enterprise IM  ]]></title>
<description><![CDATA[ Customer Sales and Service-Help Desk: Akeni Help Desk Assistant can be used with Akeni Enterprise Instant Messaging IM. Sales and support staff can interact with customers in real time without the worry of costly long distance phone calls or the delays of antiquated e-mail systems. Visitors just need to click on the &quot live help&quot ... ]]></description>
<category><![CDATA[ Customer Sales and Service-Help Desk ]]></category>
<dc:creator><![CDATA[ Akeni ]]></dc:creator>
<dc:date>2005-08-05T10:31-05:00</dc:date>
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