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<title><![CDATA[ QCall ]]></title>
<description><![CDATA[ Customer Sales and Service-Call Center Management: QCall is a convenient phone calling tool. It supports making calls from your personal computer (PC) directly so that you can spare the efforts of dialing the phone numbers on your telephone. You can move the mouse cursor to the phone numbers to dial it directly or you can press a combination... ]]></description>
<category><![CDATA[ Customer Sales and Service-Call Center Management ]]></category>
<dc:creator><![CDATA[ TextCapture.com ]]></dc:creator>
<dc:date>2007-12-20T03:32-05:00</dc:date>
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<title><![CDATA[ Centcom ]]></title>
<description><![CDATA[ Customer Sales and Service-Call Center Management: Centcom is a 100% web-enabled Predictive Dialing service that gives you all the functionality of the most advanced call center without the overhead or start-up costs. All you need is a standard phone line and a computer with an Internet connection! ]]></description>
<category><![CDATA[ Customer Sales and Service-Call Center Management ]]></category>
<dc:creator><![CDATA[ Call Center Development Services ]]></dc:creator>
<dc:date>2007-01-15T14:58-05:00</dc:date>
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<title><![CDATA[ Clear Focus Call Centre ]]></title>
<description><![CDATA[ Customer Sales and Service-Call Center Management: Clear Focus Call Centre is completely free call centre software for SME?s. With powerful reporting tools multi-user capabilities and robust design Clear focus Call Centre provides a useful cost free solution. ]]></description>
<category><![CDATA[ Customer Sales and Service-Call Center Management ]]></category>
<dc:creator><![CDATA[ Bespoke Software Solutions Ltd ]]></dc:creator>
<dc:date>2006-10-08T11:05-05:00</dc:date>
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<title><![CDATA[ TixTime Timesheets and Scheduling ]]></title>
<description><![CDATA[ Customer Sales and Service-Call Center Management: TixTime is web software for employee timesheet tracking attendance and scheduling in contact center environments. If you are still using spreadsheets to manage time and attendance and scheduling tasks TixTime is the solution. Use TixTime to create your schedules and the timesheet will... ]]></description>
<category><![CDATA[ Customer Sales and Service-Call Center Management ]]></category>
<dc:creator><![CDATA[ TixTime, Inc. ]]></dc:creator>
<dc:date>2006-09-12T17:52-05:00</dc:date>
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<title><![CDATA[ Interface Care ]]></title>
<description><![CDATA[ Customer Sales and Service-Call Center Management: Interface CARE is a customer Care solution which is designed for the durables market. It is meant to centralise the recording and resolution of customer support requests and provide real time analytics for product improvement and pre-emptive action to remove faulty prone rom the market. ]]></description>
<category><![CDATA[ Customer Sales and Service-Call Center Management ]]></category>
<dc:creator><![CDATA[ Interface Business Solutions (I) Pvt. Ltd ]]></dc:creator>
<dc:date>2006-06-29T17:36-05:00</dc:date>
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<title><![CDATA[ CRMagic  ]]></title>
<description><![CDATA[ Customer Sales and Service-Call Center Management: CRMagic fulfills the needs of the large fulfilment house or call centre. We believe it to be the most advanced software for call centres as it combines three different systems: call handling/switching user defined-scripting for operators &#39 back office&#39 fulfilment software No other integrated... ]]></description>
<category><![CDATA[ Customer Sales and Service-Call Center Management ]]></category>
<dc:creator><![CDATA[ PRIAM Software ]]></dc:creator>
<dc:date>2005-04-26T04:43-05:00</dc:date>
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<title><![CDATA[ TechDispatcher ]]></title>
<description><![CDATA[ Customer Sales and Service-Call Center Management: The most powerful web-based work order management solution ]]></description>
<category><![CDATA[ Customer Sales and Service-Call Center Management ]]></category>
<dc:creator><![CDATA[ Code Effects ]]></dc:creator>
<dc:date>2005-04-25T12:05-05:00</dc:date>
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<title><![CDATA[ Consumer Response System (CRS) ]]></title>
<description><![CDATA[ Customer Sales and Service-Call Center Management: Wilke/Thornton Inc. the leader in Consumer Affairs systems offers solutions for 1:1 relationship marketing and management. Its versatility offers three distinct products: CyberCRS CRS Anywhere and Cyber Item Locator. ]]></description>
<category><![CDATA[ Customer Sales and Service-Call Center Management ]]></category>
<dc:creator><![CDATA[ Wilke/Thornton, Inc. ]]></dc:creator>
<dc:date>2005-01-30T01:09-05:00</dc:date>
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<title><![CDATA[ Psylvestris ]]></title>
<description><![CDATA[ Customer Sales and Service-Call Center Management: Psylvestris is a customer system which allows users to control all customer processes and manage all the resources used. It is modular and comprehensive and can start with a simple helpdesk but build to cover all stages in all processes between you and your customer. There are 20 modules but you... ]]></description>
<category><![CDATA[ Customer Sales and Service-Call Center Management ]]></category>
<dc:creator><![CDATA[ Walker Martyn ]]></dc:creator>
<dc:date>2005-01-30T01:05-05:00</dc:date>
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<title><![CDATA[ SARA 2000 ]]></title>
<description><![CDATA[ Customer Sales and Service-Call Center Management: SARA 2000 is designed for companies that sell and support products with warranty. SARA2000 automates and streamlines the full range of service functions enabling users to deliver the highest levels of customer service while controlling operational costs. ]]></description>
<category><![CDATA[ Customer Sales and Service-Call Center Management ]]></category>
<dc:creator><![CDATA[ Transnational Computer Technology ]]></dc:creator>
<dc:date>2005-01-30T00:54-05:00</dc:date>
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<title><![CDATA[ Eventra ]]></title>
<description><![CDATA[ Customer Sales and Service-Call Center Management: Eventra is a digital voice/event recording solution for quality management verification and assurance in businesses such as call centres where the implementation of CRM solutions is paramount. It is a scalable networked Windows NT based application with &#39 policy-driven&#39 recording and archiving.... ]]></description>
<category><![CDATA[ Customer Sales and Service-Call Center Management ]]></category>
<dc:creator><![CDATA[ TISL ]]></dc:creator>
<dc:date>2005-01-30T00:52-05:00</dc:date>
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<title><![CDATA[ Genesis Open ]]></title>
<description><![CDATA[ Customer Sales and Service-Call Center Management: Genesis Open is a state-of-the-art Windows NT-based client/server call management application that allows you to query analyse and report call data quickly and easily. ]]></description>
<category><![CDATA[ Customer Sales and Service-Call Center Management ]]></category>
<dc:creator><![CDATA[ TISL ]]></dc:creator>
<dc:date>2005-01-30T00:52-05:00</dc:date>
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<title><![CDATA[ SERVICEPower ]]></title>
<description><![CDATA[ Customer Sales and Service-Call Center Management: SERVICEPower is a modular system designed to provide companies of all sizes with a flexible choice in the way they introduce resource scheduling to their businesses. All businesses are unique so we have restructured SERVICEPower to give maximum flexibility. The system will now suit organizations... ]]></description>
<category><![CDATA[ Customer Sales and Service-Call Center Management ]]></category>
<dc:creator><![CDATA[ ServicePower  ]]></dc:creator>
<dc:date>2005-01-30T00:36-05:00</dc:date>
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<title><![CDATA[ Virtual Help Desk (VHD) ]]></title>
<description><![CDATA[ Customer Sales and Service-Call Center Management: VHD is web-based platform independent Multilanguage application that allows a company to manage its Help Desk (Customer Support) Development QA departments ]]></description>
<category><![CDATA[ Customer Sales and Service-Call Center Management ]]></category>
<dc:creator><![CDATA[ ScorpioSoft Corp. ]]></dc:creator>
<dc:date>2005-01-30T00:35-05:00</dc:date>
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<title><![CDATA[ Parature ]]></title>
<description><![CDATA[ Customer Sales and Service-Call Center Management: Parature is an innovator of online support software enabling companies to improve their internal and external support while reducing costs. ]]></description>
<category><![CDATA[ Customer Sales and Service-Call Center Management ]]></category>
<dc:creator><![CDATA[ Parature Inc. ]]></dc:creator>
<dc:date>2005-01-30T00:16-05:00</dc:date>
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