Call Center Management Software (1-10 of 39)

Tracker OnDemand offers the same great features as our Tracker application but delivered over the web. Incident management, customer information management, knowledge management, SLA management. All over any web browser.

PhaseWare offers a Live Chat module that integrates with Tracker customer support software.

Groopz E-Commerce is a real-time customer service program for your web site.

Parature is an innovator of online support software, enabling companies to improve their internal and external support while reducing costs.

Clear Focus Call Centre is completely free call centre software for SME’s. With powerful reporting tools, multi-user capabilities and robust design Clear focus Call Centre provides a useful cost free solution.

CRMagic fulfills the needs of the large fulfilment house or call centre. We believe it to be the most advanced software for call centres, as it combines three different systems: call handling/switching user defined-scripting for operators 'back office' fulfilment software No other integrated...

Maximized reporting capabilities for the Avaya DEFINITY ACD. Provides real-time & historical agent performance reporting, easy-to-use, web-based, unlimited supervisor views, customizable reports, and multiple security levels.

Help Desk/Knowledge Base system, custom reporting, work order printing; organize your workload and preserve solutions for future reference.

VHD is web-based, platform independent, Multilanguage application that allows a company to manage its Help Desk (Customer Support), Development, QA departments

Identify incoming phone calls right on your computer.