Interface Care by Interface Business Solutions (I) Pvt. Ltd

4.19 - What's this?

Interface CARE is a customer Care solution which is designed for the durables market. It is meant to centralise the recording and resolution of customer support requests and provide real time analytics for product improvement and pre-emptive action to remove faulty prone rom the market.

Interface CARE
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Features

  • » Client Server architecture with centralised data
  • » Supports central and distributed call centres for inbound request logging
  • » Service centres have the option of real time and batch connectivity
  • » Completely xml web services based synchronisation
  • » Part consumption tracking
  • » Revenue tracking and profit/loss at service call level
  • » Detailed MIS reports at part, component and product level

Supported Technologies

MS Windows Server 2003, Windows XP/2000/NT
Oracle, Oracle Appliance Server, Oracle Lite, Microsoft Access, Microsoft SQL Server
VB.net, XML, (Other)
Web-Based (Browser)
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Pricing

Users (# of seats)
5000 to 200000
nisha@interface.co.in
+912266778943


Depends on customisation and number of users

Additional software product description, benefits, features, and uses.

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