SupportWizard
100% Web based customer support solution. Can be installed and fully operational in 5 minutes, yet provides powerful functionality including escalation, graphical reports, full customization.
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English
Supported Technologies
Windows XP/2000/NT ,
Linux,
Solaris/Sun OS
Web-Based (Browser)
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Pricing
Users (# of seats)
0.00 to 20000
sales@supportwizard.com
408-446-0422
sold over web or from resellers
Additional Product Information
The leading helpdesk/touble ticketing solution is 100% Web-based, includes full SQL database. First two users FREE, affordably priced thereafter. Runs on Unix, NT, Linux, or our hosting service. Includes: call tracking, workflow, e-mail integration, escalation, easy customization, graphical reports, scripting, full API. SupportWizard lets you offer the same Web-based support and service offered by Fortune 100 companies at a fraction of the cost. SupportWizard can be installed and operational in five minutes and helps you automate your helpdesk, increase sales, and eliminate up to 80% of repeat questions.