Call Center Management Software (11-20 of 37)

100% Web based customer support solution. Can be installed and fully operational in 5 minutes, yet provides powerful functionality including escalation, graphical reports, full customization.

Workforce management software for multi-media contact centers as well as traditional call centers, GMT Planet schedules to meet service goals while containing labor costs. Features: real-time adherence, costing/budgeting, vacation/meeting planners, electronic timesheet capability. Schedules...

TixTime is web software for employee timesheet tracking, attendance, and scheduling in contact center environments. If you are still using spreadsheets to manage time and attendance and scheduling tasks TixTime is the solution. Use TixTime to create your schedules and the timesheet will...

SERVICEPower is a modular system designed to provide companies of all sizes with a flexible choice in the way they introduce resource scheduling to their businesses. All businesses are unique so we have restructured SERVICEPower to give maximum flexibility. The system will now suit organizations...

Interface CARE is a customer Care solution which is designed for the durables market. It is meant to centralise the recording and resolution of customer support requests and provide real time analytics for product improvement and pre-emptive action to remove faulty prone rom the market.

Clientele for Customer Support is the award-winning mission-critical software application emerging companies turn to for supporting and managing their most important asset: their customers.

GoldSupport is a customer support software that enables your customer support personnel to store information for your customer support issues and tracks the issues from when they are reported to when they are resolved. In addition to storing and managing your customer support information,...

Web based customer service solution for your website to manage support requests and to publish self service knowledge bases deflecting up to 85% queries.

ReQuest is a helpdesk and query management tool. ReQueST enables an organization to significantly enhance its customer's experience and thus loyalty with the organization, by substantially reducing turn-around time, while increasing accountability within the organization.

Centcom is a 100% web-enabled Predictive Dialing service that gives you all the functionality of the most advanced call center without the overhead or start-up costs. All you need is a standard phone line and a computer with an Internet connection!