Call Center Management Software (31-40 of 40)

Genesis Open is a state-of-the-art Windows NT-based client/server call management application that allows you to query, analyse and report call data quickly and easily.

The most powerful web-based work order management solution

In customer service situations, email is one of the most cost-effective mechanisms to establish and leverage customer relationships and customer satisfaction. While inbound voice calls cost about $ 35 per transaction, manually-processed emails cost from $ 10 to $ 25. With automatically-processed...

Customers Complaints with goods' return number, warranty + serial number tracking, customer refund checking and specific product reports and graphs etc. Designed for IS 9002 accredition companies.

Psylvestris is a customer system, which allows users to control all customer processes and manage all the resources used. It is modular and comprehensive, and can start with a simple helpdesk but build to cover all stages in all processes between you and your customer. There are 20 modules but you...

Customer Care system for retail and service organisations. The system was developed to deliver outstanding levels of customer care administration, integrating flexibly with clients' working procedures.

Subscription Management, Call Center, Billing, Collection, Marketing, Web Based Telesales

Line4's LiveTouch is a web based call back button that can work with or without existing CTI to link your web site to your call center.

C2SS/SET enables you to plan, supervise and control any kind of event with the aim of optimising expenses as well as of documentation and traceability.

CaseView is a call centre management system that runs on the IBM AS/400. It includes a Web browser interface for user freindly access.