Firstwave eRM
Growing business today is about developing an Internet strategy to manage relationships with customers and partners. FirstwaveŽ eRM, a unique combination of cutting-edge Internet expertise and clear vision of what it takes to succeed in the increasingly competitive world of e-business, is a completely Web-based solution with integrated marketing, sales and support applications.
Albanian,
Bulgarian,
Croatian,
Czech,
Danish,
Dutch,
English,
Finnish,
French,
German,
Greek,
Hungarian,
Icelandic,
Italian,
Latvian,
Lithuanian,
Norwegian,
Polish,
Romanian ,
Russian,
Serbian,
Slovak,
Spanish,
Swedish,
Turkish
Supported Technologies
Palm,
Windows 95/98/ME,
Windows XP/2000/NT
ASP Hosted, Web-Based (Browser)
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Pricing
Users (# of seats)
$1,000 per license to $1,300 per license
info@firstwave.net
770-431-1200
Partnership Program - please contact Westy Ballard (770.431.1200) for more information
Additional Product Information
FirstwaveŽ offers powerful applications that optimize the sales, marketing and customer service functions through a series of solutions. Our applications can be tailored to meet individual business needs regardless of hardware platform, operating system, architecture, network or communications issues. ;The Firstwave eRM Suite is the first completely 100% Web-based eCRM suite - a total relationship management solution that consists of three seamlessly integrated applications:;eMarketing. Manage full marketing campaigns at the project level. Market to target audiences. Pass leads to Salesforce.;eSales. Manage complete sales cycle. Pass new customers on to support department.;eSupport. Provide on going support to your customer base. Pass to Marketing for up sell and cross sell opportunities.;Designed to facilitate better and more profitable relationships with your customers, the Firstwave eRM increases customer effectiveness in finding qualified prospects, molding prospects into sales and retaining valuable customers. With Firstwave - you are getting a complete view of your customer relationship lifecycle. One Vendor, One Seamlessly integrated product suite, all Web- based.