Live Chat by PhaseWare Inc.

6.33 - What's this?

PhaseWare offers a Live Chat module that integrates with Tracker customer support software.

Today’s customer service environments require multiple support channels for operational efficiency, faster service cycle time, and customer engagement. Live Chat increases internal productivity and reduces operational costs while providing the customer and the support team with an additional method of communication.

Features

  • » Allows collaboration with other support agents
  • » Files can be sent from the customer over the live chat module
  • » Adds another channel of communication for the customer
  • » Invaluable to customers with hearing loss
English

Supported Technologies

Windows XP/2000/NT
Microsoft SQL Server
- Not Applicable -
Software, ASP Hosted
Click on a technology to view similar products within this category.

Pricing

Other
sales@phaseware.com
866-616-6629



Additional software product description, benefits, features, and uses.

Additional Product Information

Visit http://www.phaseware.com/live-chat-customer-support/


Search within this category