Neocase Customer Service (CS)
Neocase CS brings efficiency and productivity to customer service operations through: collaborative case management, automated workflows, SLA management, web self-service, intelligent knowledge base, and executive dashboards.
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Features
- » Collaborative Case Management
- » Automated Workflows
- » Web-based Employee and Customer Self-Service Portals
- » Intelligent Knowledge Base
- » Executive Dashboards
- » Advanced Reporting
French,
German,
Italian,
Spanish,
Dutch,
English
Supported Technologies
Software, ASP Hosted, Web-Based (Browser)
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Pricing
Users (# of seats)
info@neocasesoftware.com
1-877-383-0400
Please see a Neocase representative for pricing details
Resources
Additional Product Information