ON-TRAK CRM
An integrated approach to identify, select, acquire, develop and retain customers. A platform to effectively analyze information, spot trends and opportunities, and drive actions to profitable results.
Supported Technologies
OS/400
Lotus Notes/Domino
ASP Hosted, Web-Based (Browser)
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Pricing
Other
$20,000
gsnediker@datatectonics.com
443-562-1119
Additional Product Information
Overview
When it comes to CRM there is no one size fits all solution. Transitioning to a fully integrated CRM solution is best done through evolution not revolution. Change is always best accomplished when the users are on board with the change and part of the process rather than apart from the process. While we start with a basic sales and marketing template based on widely accepted best practices, we also believe in engaging the users from the start and working with them throughout the process. The technical hurdles of moving to an integrated and automated system are easy when compared to the human considerations. By working with key personnel on your team throughout the development process we shorten developmental cycle time while evading most change management issues.
We design and develop CRM systems that are user friendly, effective, and capable of communicating with existing legacy systems. This keeps costs low and productivity high. Add to the above, an efficient rapid development process, business partners like IBM and Adobe, secure data and professionals experienced in delivering quality systems on time and on budget.
Why Data Tectonics?
Nothing can impact the health of a business more quickly than the effectiveness of its sales force and its relations with its customers. Data Tectonics has extensive experience in building sales force automation, sales forecasting and customer relationship management solutions that increase our clients’ bottom line. We start by examining your needs, then provide options - whether it’s adapting a ready-to-install solution or building a comprehensive plan. And, we have the integration skills to tailor a CRM solution that works with your existing systems and can grow as your needs change.
Data Tectonics has 10+ years in developing CRM solutions
Industries served include: pharmaceutical, US Government, Chemical Manufacturing, Healthcare Manufacturing, and Managed Care
Features
With ON-TRAK CRM your organization can:
Perform account management tasks.
Develop a shared contact management database.
Perform gap analysis
Generate multiple performance reports.
Chart results in Excel.
Integrate via EDI into accounting system.
Integrate with forecasting system.
Benefits
ON-TRAK CRM provides the ability to:
Quickly segment accounts for sales campaigns.
Drive for greater opportunities by keeping you focused on your major accounts.
Improve communication between corporate and field sales.
Identify profitability and cost of servicing of your key accounts.
Turn information into knowledge through a tested, structured process for assessing account needs and planning activities.
More successfully qualify and manage opportunities.
Use automated gap analysis tools to quickly identify strengths and weaknesses.
Improve field sales force access to key corporate and account data.
Support team-based servicing of major accounts.