Selligent Xi
Selligent?s customer relationship management (CRM) solution gives your company a competitive advantage through optimising sales and marketing resources, developing superior customer relationships and delivering service excellence. It allows you to respect the individual culture of each of your customers and to maintain creative diversity in your treatment of customers, while always assuring the consistency of your approach and your global view.
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Dutch,
English,
French,
German,
Italian,
Polish,
Portuguese,
Spanish
Supported Technologies
Windows 95/98/ME,
Windows XP/2000/NT
Web-Based (Browser)
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Pricing
Users (# of seats)
800 to 2400
Info@selligent.com
+32 (0)71 25 80 80
Additional Product Information
Selligent Xi, the latest version of Selligent?s flagship CRM solution, is designed to manage all phases of customer interaction throughout the complete lifecycle efficiently and profitably. It integrates advanced sales, marketing and customer care functionality with a media neutral Contact Centre and e-business applications. Designed with the European market in mind, Selligent can be used locally as well as for pan-European operation. With its unique Global & Local functionality, Selligent Xi allows local freedom of operation while still ensuring company-wide coherence of customer information. Selligent Xi is fully Euro-compliant, it has multi-language and multi-currency functionality. Easy to use and to implement, Selligent Xi allows customers to achieve their ROI goals very rapidly.Selligent's functional scope includes: ? e-Commerce engine ? Sales Process Management/ Team Selling ? Sales Forecasting ? Territory Management ? Lead Allocation & Tracking ? Opportunity and Sales Pipeline Management ? Sales Configurator and proposal builder ? Quotations ? Selligent for mobile devices ? Promotional Event Planning ? Marketing Campaign Management ? Profiling/Targeting for Segmentation ? One-to-One Marketing ? Address Management ? Database Marketing ? Telemarketing/Questionnaire and Call Scripting ? Business Intelligence/Market Analysis ? Help Desk and Support Knowledge Base ? Knowledge-Enabled Self- Service ? Service Support and Project Management ? Call Centre ? CTI