SpiceCSM
SpiceCSM provides guided process workflow and decision tree software for customer service management in help desks, contact centers, and other organizations. Increase first call resolution and customer satisfaction while decreasing training and deployment costs.
Features
- » Guided Process Workflows - deliver the right answer every time
- » Increased Customer Satisfaction
- » Increased First Call Resolution
- » Guided Customer Self Service
French,
Spanish,
English
Supported Technologies
Web-Based (Browser)
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Pricing
- Unspecified -
Additional Product Information