Talisma Online
Talisma Online is the ideal hosted e-service solution for companies that need to offer world-class online customer service today, but want to avoid implementation hassles, or have limited information systems (IS) resources. Customers have an easy, low-risk option to buying and internally deploying an e-service system, and can experience the powerful features of Talisma with minimum investment.
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Talisma Online is the ideal hosted solution for companies that need to offer world-class e-service today. Our people, products, and services give you a distinct advantage.;Rapid deployment has you up and running, and ready to respond to customer enquiries with the power of Talisma Enterprise in a matter of days. The Talisma Professional Services group works closely with you to define the best configuration for your business, and train your response group for productivity. ;Low initial investment go straight to your bottom line when you eliminate hardware and software investments by taking advantage of Talisma's backend infrastructure. Lighter client hardware requirements dramatically reduce the costs of running your virtual call center.;Low cost of ownership is a dividend of having experienced Talisma system administrators ensure that your customer contact systems are performing under optimal conditions at all times. With no maintenance required, you can minimize administrative and other overhead costs.;Reliable services and responsive support -;Leveraging high-speed connections and high-end server farms of Exodus, Talisma hosting provides security, reliability and performance. Talisma's efficient team of experts ensures that your e-service implementation is running and secure, 24x7x365. Whether you need help with an outbound e-marketing campaign, or a special report you need, you will receive priority support from the pioneers of e-service.;Ease of use - Talisma's high-performance Web client is easy to use and intuitive, reducing the associated learning curve for your representatives and supervisors. Leverage the "configure once, deploy everywhere" advantage of a Web-based system,