UPTRENDS(R)
UPTRENDS combines contact management, sales, and service automation in a powerful 32 bit Windows application. Founded in 1989, UMS provides free demos of the products on its site at www.uptrends.com.
English
Supported Technologies
Netware,
Windows 95/98/ME,
Windows XP/2000/NT
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Pricing
Users (# of seats)
$795 to $5795
sales@uptrends.com
800-800-4465
Direct and through independent resellers
Additional Product Information
The UPTRENDS ® Service Manager Key Features;Tracks Incoming & Outgoing Service Incidents;Prioritizes Service Calls;Measures Average Response Time;Flexible Billing Options: Prepaid, Open, Monthly, Annual, Hourly, Point of Sale, Warranty, By Work Order;Service Contracts Allow Multiple Hourly Rates Per Contract & Multiple Products Per Contract;Search & Report by Product Serial Number;Warranty Tracking;Time & Parts Service Invoicing;Individual & Group Service Scheduling;Knowledge Base: Fast Retrieval of Related Service Incidents & Solutions;Designed for Phone Desk & Field Sales & Service Operation;Powerful Contact Management;Individual & Group Activity Scheduling;Call Analysis;Chronological History of Past Events;Sales Tracking & Analysis;Sales Scripts;Sales Forecasting;Sales Commission Tracking;Extensive Telemarketing Features;Marketing Tracking & Lead Analysis;Order Entry with Inventory Control;Project Planning & Tracking;Expense Management;Phone, Email & Fax Interface ;Unlimited Contact Notes ;Letters, Envelope & Label Printing;Document Link to Microsoft® Word ©& Corel® WordPerfect©;LAN to Remote Computer Data Synchronization;Interface to PalmPilot & IBM Work Pad;32 Bit;Full Documentation in On-Line HELP;Suggested Retail Prices;Single User: $795 ;3 User LAN: $1795 ;5 User LAN: $2495 ;10 User LAN: $3795 ;15 User LAN: $4995;20 User LAN: $5795;*Above 20 Users: $5795 + $100 per each additional user;*Laptop Edition: $179 (A special version designed to facilitate data synchronization between a LAN and a portable computer. A number of Laptop Editions equal to the number of users on the LAN license may be purchased at this price.);*Palm Pilot/IBM Work Pad Interface: $79;System Requirements;Windows 95, 98, NT. The LAN version is compatible with most networking software, including Windows NT, Novell Netware, and Lantastic.