Customer Support Software
Web-based customer service and support platform designed for the inbound contact center. Powerful issue management across phone, email, and web self-service channels. Designed for the contact center agent and manager.
Features
- » Customer Record Management
- » Issue Management
- » Knowledge Base
- » Web Self Service
- » Email Response
- » Management Dashboards
- » Reporting
Norwegian,
French,
Polish,
German,
Portuguese,
Russian,
Chinese,
Spanish,
Czech,
Swedish,
Korean,
Dutch,
English
Supported Technologies
Software, ASP Hosted, Web-Based (Browser)
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Pricing
- Unspecified -
Additional Product Information