Help Desk: Free Software Solution from Spiceworks by Spiceworks, Inc.

9.32 - What's this?

Download free help desk software and trouble ticket support tools for IT pros in small to medium businesses worldwide. Software is 100% free for businesses in any industry, and includes product upgrades and updates and live- and community-based support. Download now at http://www.spiceworks.com.

Help Desk - Free Tools from SpiceworksAssign Trouble Tickets Across Your IT TeamAutomate Help Ticket Organization and Action PlansCreate and Customize a Help Desk PortalImport Tickets from Another Helpdesk SystemMake a Trouble Ticket From Your INventoryReceive and Respond to Help Desk Tickets via HTML EmailsReport on All Help Desk TicketsRun your Help Desk Remotely
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Features

  • » Receive & Respond to Tickets via HTML Emails
  • » Run a Fully-Functioning Help Desk - from your Pocket
  • » Import Tickets from Another Help Desk
  • » Assign Tickets to Staff
  • » Generate Help Desk Reports
  • » Create Tickets from Alerts
  • » Automate Ticket Organization & Actions
French, Polish, German, Portuguese, Russian, Serbian, Croatian, Italian, Spanish, Czech, Danish, Turkish, English

Supported Technologies

Windows 95/98/ME, Windows XP/2000/NT
Ruby
ASP Hosted
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Pricing

System
FREE


Spiceworks will never cost end-users anything as it is ad-supported software. Businesses who can't work with ad-supported software can elect an ad-free version of the software with their company logo in place of the ads and including all the same functionality for a nominal monthly free.

Resources

2009 Windows IT Pro Editors' Best Award - Best Free IT Tool
"Spiceworks is arguably the best of a new breed of free, web-based services for IT pros that combin...
2010 SIIA CODiE Award for Best Vertical Market Business Content Solution
Spiceworks received the Best Vertical Market Business Content Solution "CODiE" award from The Softw...

Additional software product description, benefits, features, and uses.

Additional Product Information


Is Spiceworks really free? Yes! Spiceworks doesn't cost anything thanks to the support of non-intrusive advertising that's separate from the functionality. Download now at http://www.spiceworks.com.

If your business doesn't allow you to run ad-supported software, you can purchase an ad-free version with your logo in place of the ads for a nominal monthly free. Get more information at http://www.spiceworks.com/myway .

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