Help Desk by Expinion.net
The web based support & knowledge bank solution, for customer service professionals. Representatives can save time, share info, and present a polished image, from their online browsers – inexpensively. Source code, free installation & future version upgrade - $125 per site or intranet server installation.
Click on an image to view a larger version.
Features
- » Customer Support / Ticket Software
- » Knowledgebase Included
- » Users can be shown KB Issues related to current submission, prior to submitting their ticket.
- » No DLLs or Cookies required.
- » Inexpensive. (Unlimited agents/clients for $125 including source code.)
- » Tons of features and highly customizable, from within the administration.
- » Includes FTP installation.
Portuguese,
Spanish,
English
Supported Technologies
Web-Based (Browser)
Click on a technology to view similar products within this category.
Pricing
System
125 (Single site installation) to (Developers Edition)
service@expinion.net
1-866-302-1172
Direct from developer, price includes FTP install, ASP source code, support, and free future version upgrade.
Resources
Additional Product Information
Online customer support for business professionals.
Mobilize and empower your customer service representatives, and give your customers first-rate answers. If they don't find their answer in the previous issues you've activated, customers can quickly submit a new question from any online browser. Customer service reps receive email notification (on their PDA if desired) or they can simply login from any online browser to work on issues in their category of expertise.
An economical solution, if your business or site receives a large volume of questions (issues or tickets), or if more than one agent responds to customer support issues.
A polished image, for your company - answers for your clients & visitors.
Improved efficiency and information sharing, for your customer service representatives.
Completely web based, so you don't need anything other than a browser to administer your knowledgebase or ticket center.
The solution of choice for existing small to medium size businesses - around the globe.
Available in English, Spanish or Portuguese. Some other languages may be readily translated by distributors. Easy language translations for the rest!
This is not a hosted solution, you can host it anywhere you wish - for a one time price of $125.