NetSupport Manager by Productive Computer Insight Ltd

3.01 - What's this?

NetSupport Manager enables busy IT personnel to support remote users without leaving their desk. NetSupport Manager is one of the leading desktop management and remote control solutions on the market. NetSupport Manager enables you to perform software updates, file transfer/distribution, Hardware and Software Inventory, Training and much more. A product worth investigating if you want to reduce overheads and increase productivity.

Arabic, Chinese, Dutch, English, French, German, Greek, Italian, Japanese, Korean, Spanish

Supported Technologies

Windows CE, Netware, OS/2 Warp, Windows 95/98/ME, Windows XP/2000/NT
Lotus Notes/Domino
Web-Based (Browser)
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Pricing

Users (# of seats), System
495
sales@pcs.uk.com
01733 322505

Additional software product description, benefits, features, and uses.

Additional Product Information

Remote Control;Watch, Share or Control the screen, keyboard and mouse of a workstation irrespective of colour depth, resolution, network protocol or operating system at either end. Use the Audio functions on multi-media capable PC's to talk to your users over your network, dial-up or Internet link. ;File Transfer;Transfer and manipulate files between workstations using advanced "Drag and Drop" technology. Synchronise directories on two workstations or edit files and attributes directly. ;File Distribution;Distribute files and data from a central NetSupport workstation to multiple Client workstations simultaneously with a minimum of keystrokes and effort.;Scripting & Scheduling;Use the powerful NetSupport Scripting language to automate tasks such as File Transfer, Data Retrieval and Software updates. Combine with the built-in scheduling component to run pre-set tasks unattended at a time convenient and cost effective to your needs. ;Hardware & Software Inventory;Obtain a real-time view of the hardware and software installed on the target workstation at the click of a button and without ever needing to leave the NetSupport Control program to obtain the information. ;Remote Deployment;You do not even need to visit the remote workstation to install NetSupport Manager. Use our NetSupport Deploy module to roll out NetSupport from a Central Site and in a fraction of the usual time. ;Show Function;Use the Powerful Show function to conduct computer-based training without the need for overhead projectors, video splitters or any additional hardware. We even include our purpose designed NetSupport School interface free of charge. ;Monitoring;Use NetSupport's scan functions to keep a watch on what is happening on your Networked workstations and servers and what your users are doing. Cycle through one or multiple workstation screens displaying their screens on your master console ;Power Management;If your workstation hardware and software supports it, you can use NetSupport to Power up /down your workstations over the LAN. ;Launch Applications;Use the built-in functionality to launch applications on remote workstations directly from within the NetSupport Control program. ;Web Browser Integration;Connect to and control any suitably configured NetSupport Client anywhere in the world over the Internet without ever leaving your Internet Browser.;Message & Text Chat;Send a message to one or many NetSupport workstations or talk to individual users via a Chat box. Alternatively use the built-in Audio functions to talk in real-time over your data network. ;Help Requests;Enable your NetSupport users to send a message to your Helpdesk that they need assistance. The Helpdesk can then instantly connect to and work with that user.;Remote Communications;Dial-up, ISDN, CAPI and Internet support is included as standard and at no extra cost. ;Comprehensive Security;Full and comprehensive security is built in to all modules. Everything from simple password protection through to integration with NT Security and DES encryption Record and replay remote sessions for Audit purposes. You can even profile individual Control users and Client workstations to have different security levels and capabilities.;Centralised Management;Manage Support users, Client configurations and security profiles from a central console. ;Remote Clipboard;Cut and Paste between applications running on the NetSupport Control and the Remote Client workstation.


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