Polar Help Desk for .NET
Polar Help Desk for .NET is software designed for small businesses that wish to effectively reorganize their support processes. Built using robust ASP.NET technology, it features intuitive and easy to use ticketing system which improves and fastens your service support. Source code is available at request. Pricing: $249 for 10 support representative. Try the fully functional online demo.
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Supported Technologies
Windows XP/2000/NT
Software, ASP Hosted, Web-Based (Browser)
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Pricing
Other
249 to 999
sales@polarsoftware.com
+ 385 21 380 770
Additional Product Information
Overview
Polar Help Desk for .Net is ITIL based software solution for your new help desk. It will enable you to set up your support center within an hour and to allow the customers to reach your support staff and solutions to their problems quickly and effortlessly.
Polar Help Desk for .Net is a fast and efficient way to the improved support service and raised customer satisfaction.
Key advantages
-Full source code available
-Built on a reliable and scalable architecture
-Easily deployed and configured
-Extremely short training period enabling seamless introduction of new support staff
-Flexible licensing and pricing models
-Simple purchasing procedure
Your benefits
- Incorporate proven Incident Management process based on ITIL and best practices procedures
- Adjust IT support resources with service delivery to achieve business effectiveness through the efficient use of information systems
- Minimize the adverse business impact of incidents through faster resolution enabled with the automated support processes
- Decrease operational support costs by leveraging incident duplications and repetitive service procedures
- Aligns incident management with your business requirements
- Communication with your customers becomes measurable
- Solve the spam problem by transferring your communication from email to service desk
- Improve customer satisfaction - the customer is being informed about each change of the incident status
- Increase support staff awareness of both customer expectations and IT service management objectives