RealDialog
RealDialog is the only customer service solution that uses computational linguisics to engage users in two-way natural language dialogue to answer questions and deliver real-time information. RealDialog delivers call deflection in call center environments, improved efficiencies as a call center desktop tool and a powerful web self-service solution.
Features
- » Provides support for your customers 24/7 without the expense of live agents
- » consistently correct answers everytime eliminates costly errors
- » Lowers support costs
- » improves operating efficiency
- » Customizable interface integrates seamlessly with your website and intranet
- » Understands the intent of the question
- » Lowcost of maintenance
English
Supported Technologies
Software
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Pricing
- Unspecified -
Additional Product Information
RealDialog is the only customer service solution that uses computational linguisics to engage users in two-way natural language dialogue to answer questions and deliver real-time information. RealDialog delivers call deflection in call center environments, improved efficiencies as a call center desktop tool and a powerful web self-service solution.