Resolve IT!
Resolve IT! is a powerful out-of-the-box help desk solution with email capapbilities, Service Level Agreements, notification, escalation and knowledge management that help improve customer satisfaction.
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English,
French,
German,
Italian,
Portuguese,
Spanish
Supported Technologies
Netware,
Windows 95/98/ME,
Windows XP/2000/NT
Web-Based (Browser)
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Pricing
Users (# of seats)
500 to 1200
tsales@resolveit.com
888-887-6452 ext. 1#
direct and reseller
Additional Product Information
Resolve IT!, the out-of-the-box Premier Help Desk Solution by Troika Software, offers users a way to respond to customers problems quickly and efficiently and provides excellent record keeping capabilities. Easy-to-use, easy-to-maintain and easy-to-install, the package is scaleable and affordable for any size organization. Robuts knowledge management provides solutions at your fingertips. Using email, notification and escalation improves customer satisfaction. Resolve IT! for the web provides self-help to your analysts and clients along with the ability to add and resolve issues using any web browser.