Help Desk Software (1-10 of 76)

ezSupport is a complete hosted solution for web customer support, including smart-resond email, searchable FAQs, ticket tracking, and more. ezSupport provides faster response to customer questions, and reduces the volume of emails/calls to support reps.

Get this scalable, Web-enabled PC management system with tightly integrated modules for help desk, inventory, and more.

Secure, fast and easy-to-use Remote Control solution for PC and Mac that includes VoIP, video, file transfer, and chat.

Resolve is an integrated help desk solution designed for ISPs, ASPs, web hosters, IPTV companies, backbone providers, WiMax, WiFi, broadband and broadband wireless carriers as welll asother providers of IP centric services. Resolve's automated processes enable companies to easily and efficiently...

NewWayService is incontestably the complete software solution you need for your service management. Whatever your industry, NewWayService allows you to follow efficiently your service requests in an efficient way. NewWayService allows you to manage work orders, banks of hours, schedule, a...

123 Live Help Chat Server Software offers full-featured software or hosting service for your sales rep. or supporter to one-to-one chat with website visitors, to promote sales with online customer support. The advantage of 123 Live Help is that its chat clients are created by the cut-edge...

The jab:ITS PHP/MySQL Incident Tracking System for Intranets provides a browser-based means of tracking and reporting customer support/help issues and occurrences.

The DataTrack System is an affordable, web-enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams.

The web based support & knowledge bank solution, for customer service professionals. Representatives can save time, share info, and present a polished image, from their online browsers – inexpensively. Source code, free installation & future version upgrade - $125 per site or intranet server...

HEAT Service & Support gives you the tools to standardise and prioritise your support delivery. Whether you are supporting customer facing colleagues or customers themselves; having the ability to log, track and monitor individual requests for service is vital.

Axios Systems deliver assyst the integrated Help Desk & IT Service Management (ITSM) software solution. assyst goes beyond the Help Desk - the only enterprise-wide product that delivers an integrated incident, problem, change, asset and configuration management solution. assyst provides a powerful...

Tracker is a powerful, affordable customer-support and help-desk application built on Microsoft industry standards. Tracker is ideal for external help desks and customer support groups with incoming calls, internal help desks supporting applications in outlying locations or offices, and businesses...

Any Request is a web based database system that allows you to store and retrieve all pertinent information about customer requests. For help desks or any type of call center. Track who requested what and when they requested it, what was done to address the request, and who handled the request....

ExDesk is a fully web based help desk software solution for the IT support, VAR, and system integrator community. Its fully customizable and accessible anywhere you have internet access. Free 30 day trial!

Help desk, customer support, and tracking software for Windows and Web. Offers companional tools for Web-enablement, customer self-help via the Web, automatic issue escalation/notification, PC inventory, and enhanced data searches.

The Resolution Suite includes advanced self-healing and self-service components, and the ability to capture data from individual users and their machines. These qualities give IT executives incredible business insight into their computing environments, enabling them to better manage their assets.

Polar Help Desk for .NET is software designed for small businesses that wish to effectively reorganize their support processes. Built using robust ASP.NET technology, it features intuitive and easy to use ticketing system which improves and fastens your service support. Source code is available at...

ThinMind is an integrated administrative tracking solution that allows employees / contractors to enter and work issues from anywhere. Use the entire product suite, or select only the modules you need. Try our free 30-day trial!...

Akeni Help Desk Assistant can be used with Akeni Enterprise Instant Messaging IM. Sales and support staff can interact with customers in real time, without the worry of costly long distance phone calls or the delays of antiquated e-mail systems. Visitors just need to click on the "live help"...

Web based Issue tracking and Help Desk application.

The Allbase Suite combines accounting, CRM, inventory, scheduling, ticketing, and more into one no-hassle web-based solution.

Server side component application including Java source code for an internal help desk, external customer support or any combination of the above.

Service Log is a multi-user help desk application, that is affordable, simple to install, and easy to use. Fast, easy call logging, easy call tracking, with the full history of all actions taken.

This is a secured web portal allowing customers and employees to log tickets, check ticket status, and search the knowledge base for self help.

EBsuite.com is a web based enterprise solution provider for small to mid sized businesses. Our Help Desk module help companies to track their customers, service requests, and interaction histories. Also provide a knowledge base, and a customer self-service portal.

Turn answers into assets! Answer your email in minutes instead of hours. AnswerTool saves your answers and lets you reuse them again and again; You will never have to worry about re-typing a response.

The Intranet Help Desk of the Future! ERP at its simplest ... & cheapest!

Fully web based help desk application which comes with industry standard template and can further be customized by you. The application integrates with TRACK Knowledge base for self-help and TRACKWeb Tickets for on-line ticket submission.

Request Commander - trouble ticketing system for tracking user requests.

Alpha Key Saver lets you easily insert commonly used text into any application.

SupportDesk offers sophisticated service management, which encompasses both Internal IT Helpdesks and External Customer Support functions.

RealDialog is the only customer service solution that uses computational linguisics to engage users in two-way natural language dialogue to answer questions and deliver real-time information. RealDialog delivers call deflection in call center environments, improved efficiencies as a call center...

Facilities Management Software including functionality for Help Desk, PPM, Asset Tracking, Room Booking, Property Management, Purchasing and more

ProjecTrak Help Desk is specifically designed for either internal or external call management, with comprehensive ticket tracking, extensive reporting capabilities, end user self-help, and the ability to perform statistical analysis of call patterns.

Full-featured 'web based' HelpDesk software (FREE version available)

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Easy to use helpdesk system - sensibly priced to suit all business sizes

LBE Web Helpdesk: a helpdesk system operated entirely from your web browser

Help Desk / Support Add-on Module

NetKeeper provides adaptable, scalable and highly integrated ;help desk and CRM software solutions ;to empower businesses and to help them grow.

Escon SupportPortal offers web-based customer support solution with Incident Management, Knowledge Management, Live support chat, Product Catalog, News management, Live support chat, and Support Forum in one low-cost collaborative package intended to use in B2B or B2C. Escon SupportPortal enables...

HelpdeskCustomerSupport webbased HelpDesk Customer Support FAQ knowledge

CustomFAQs provides a complete suite of online customer support solutions. Dynamic FAQ/Knowledge Base, Custom Service Request, Questions tracking, E-mail management, Online Chat, Surveys

Multi-Lingual Small Business Help Desk and Asset Management package for IT Managers. Manage manufacturers, vendors, products, customers, create purchase orders, track vendor orders and receipts, monitor stock levels, manage service requests, trouble tickets, phone calls, and more. Everithing...

HelpMaster PRO is a powerful and easy to use, fully featured help desk application.

eFACiLiTY's helpdesk module manages the work flow of registering, assigning and resolving of the job requests, problems reported and calls received by the call center by way telephonic calls, emails and alarms from the control systems. Knowledge base helps the helpdesk operators by providing vital...

Clientele for Help Desks provides the key tools needed by an IT team chartered with supporting an enterprise, including call, knowledge and asset management.

The Allbase Suite combines accounting, CRM, inventory, scheduling, ticketing, and more into one no-hassle web-based solution.

c.Support automates the IT help desk to control the quality and delivery of help desk services. The system manages incidents effectively, implements (MAC) changes, controls and monitors assets, manages external support contracts, and reports on mission critical processes.

GDS 2000 PRO is incontestably the software you need to manage your service calls. It allows you to follow efficiently your service calls and keep the history of all the problems and solutions encountered.

IT Helpdesk is a Lotus Notes Domino software solution that can be deployed to support an IT Help desk in logging and responding to calls, coordinating support services and managing assets effectively.

kelros.support provides a Lotus Notes and web based support application for your customer services or technical support departments.

On-demand live chat support solution that is more than website analytics, call center solution and chat support.

Rapid Email Support is a software productivity tool designed to save you time by speeding up the time taken to reply to your emails. It does this by using the powerful combination of database, knowledge base, small text file templates and the ability to easily add them to your outgoing email you...

Powerful and feature rich 100% browser based helpdesk system. VersaSRS combines the intuitive 'look and feel' of a desktop application with a simple and easy-to-use interface which will improve the performance and productivity of your organization.

Fully featured helpdesk software utility including call & problem logging, fully searchable knowledgebase and a web access module. Email notifications & logging.

NetSupport Manager enables busy IT personnel to support remote users without leaving their desk. NetSupport Manager is one of the leading desktop management and remote control solutions on the market. NetSupport Manager enables you to perform software updates, file transfer/distribution, Hardware...

Powerful and easy-to-use database for asset management and help desk tracking

CallTracker is specially designed for use in service call centres and help desks, where calls often require follow up actions. In service call centres the initial telephone conversation is only the beginning of a sequence of events.

Help Desk Manager software is a true 32-bit fully integrated, relational and network-ready software. It is the most benefit-rich, feature-rich, all-inclusive and most under-priced help desk management software in the market. It contains everything you need to setup and manage a fully functional...

Out-of-the-Box enterprise password management for Help Desk Operators and End User self-service. Serves both operating systems and applications.

An integrated customer support and sales support package, that includes problem, sales, project, resource and asset management, available in gui character and web interfaces running under UNIX, NT, VMS and AS/400.

Resolve IT! is a powerful out-of-the-box help desk solution with email capapbilities, Service Level Agreements, notification, escalation and knowledge management that help improve customer satisfaction.

Manage-It! Help Desk is the premier software product from Baron Software Services, Inc. It affords the user the ability to track calls and call history, maintain detailed information and reporting regarding clients, call progression and escalation.

Over the traditional functions, our Help Desk solution realizes a full-scale handling of tools in a way that the career of the tools from their purchase right to their scrapping can be traced and documented.

User-friendly and powerful help desk software for small to large companies. Multi-user, client/server and internet-enabled database

The SDS HelpDesk is help desk and customer support software that is affordable and easy to use. It provides Issue and Incident logging and tracking, customer and vendor profiles, service contract and warranty management, time tracking, a dedicated knowledge base, and extensive search and reporting...

Isip@rc II - Asset management / Isiline - Helpdesk / Call center software / Isiscan - Hardware and SOftware Inventory / Isiweb - Helpdesk / Call center Internet and Intranet

The TRUE Help Desk is a software for customer relationship management. It has a full portuguese version.

Everything for your home computer. Enhancement for Windows system which includes most of daily necessary components and utilities.

TCN-Help Desk Manager is a complete support system for help desk administrators. The system manages incidents and new requirements related to technical problems. It tracks the actions from its registration through resolution and follow up, to optimaze customer satifaction.

Handles many different sorts of ServiceDesks, from IT related through to Facilities Management. Fully web enabled, uses workflow and holds progress and resolution information. Provides a working knowledge base to assist in the resolution of future calls.

The Quadcent Enterprise Helpdesk is the ideal enterprise solution for call tracking and maintenance based on the IBM AS/400.

Offers web based helpdesk ticket routing software systems. Free product demo available.

Automidia Help Desk represents the latest technologies in helpdesk automation tool.

GEDYS Helpdesk ;Customer support, complaints, customer service and call centres