eHelpDesk
Server side component application including Java source code for an internal help desk, external customer support or any combination of the above.
Spanish,
English,
Polish,
Italian,
French,
German
Supported Technologies
OS/400,
DEC OpenVMS,
MVS(OS/390),
Netware,
OS/2 Warp,
Windows 95/98/ME,
Windows XP/2000/NT ,
Tandem/HP Non-Stop,
AIX,
HP/UX,
Silicon Graphics IRIX,
Linux,
SCO UNIX/PC UNIX,
Solaris/Sun OS
Web-Based (Browser)
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Pricing
Server
99 to 599 including source
info@jcorporate.com
Reseller, OEM, Direct
Additional Product Information
Server side component application including Java source code for an internal help desk, external customer support or any combination of the above. Provides web-based support/customer system for tracking problems, project management, requests, issues, bugs, task list, code and db changes, notes, procedures and resolutions. It is also integrated with a project module for management definition of projects and user involvement. HelpDesk is a web based system utilizing Java for database interface for reliability, functionality and customer satisfaction. Also integrates with eFAQ.