iKode Service Desk
iKode service desk is a customer support tool, FAQ and help desk system. Can be used to provide support to an online community, by solving tickets, adding a comprehensive FAQ section and interacting with users via emails.
Features
- » Easy to use
- » 100% web-based
- » Cross-browser
- » Cross-OS
- » Customer self-service system
- » Email synchronization
- » Smart assignment logic
Chinese,
English
Supported Technologies
Web-Based (Browser)
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Pricing
- Unspecified -
Additional Product Information
- Elaborate reports
- Flexible customization
- FAQ section / knowledgebase
- Ticket tracker
- History/logger