MatchExpert
MatchVision has developed a unique product solutions (MatchExpert) based on Fuzzy Logic, which enables e-commerce sites to incorporate innovative online product advice solutions for customers surfing on the Web.
English
Supported Technologies
Windows XP/2000/NT
Web-Based (Browser)
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Pricing
Users (# of seats)
20.000 to 150.000
info@matchvision.com
+33 (0)1 3080 1664
Partnership strategy with Web Agencies and Integrators working on e-business solutions
Resources
Additional Product Information
MatchExpert incorporates technological innovation in the field of "product advice" for e-commerce sites. Thanks to patented "Fuzzy Multicriteria Decision" technology, MatchExpert :;- enables customers to express their needs (qualitative and subjective criteria,;- ranks products according to their match with these needs,;- automatically explains the reasons why proposed products match customer needs,;- builds a "customer needs" database, a strategic asset for the vendor's marketing organization.;Benefits;Fuzzy multicriteria decision technology has the following advantages :;- Gradual evaluation : the process uses gradual logic. It enables the company to rank products, and propose only the most appropriate ones to the customer.;- Automatic justification of results : it is possible to justify automatically why a product is proposed;- Implements company sales know-how : this enables it to leverage its existing sales and marketing expertise :;·more likely to be accepted by the sales organization than "black box" approaches;·reliable, gives reproductible results;·can be tested and validated by the company's sales force;- Is unaffected by the number of products or customers : once built, the logic can be applied to a large range of products, irrespective of the number of customers. ;- Simplicity and Scalability of the knowledge base : the complexity of the knowledge base grows linearly with the number of product characteristics concerned. The logic is easy to specify and modify, and allows a systematic approach to the design of each application.;- Efficient user interface : the interface does not have to comprise several steps : relevant results are obtained by completing a short questionnaire.