audius service
Whether on a laptop, handheld device, or wireless phone, audius service allows field service professionals to manage, synchronize and coordinate all service and support interactions over a broad range of communications channels including phone, email and the web.
French,
German,
Italian,
Spanish,
English
Supported Technologies
Windows CE,
Windows XP/2000/NT
ASP Hosted
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Pricing
Server
info@audius.de
+49(0)7151/36900-340
Additional Product Information
audius service , is a modular and scaleable software for the coordination of all Service Management Tasks. The mobile customer service is kept constantly up to date regarding service schedule, necessary spare parts and their availability. Additionally, structured information regarding damage reports, diagnosis of problems and type of machine advise the mobile customer service efficiently, independently and therefore successfully on site. , audius service makes service more transparent. The comfortable menu functions are of great assistance to the Mobile Customer Service. They allow for an efficient accomplishment of assignments and the documentation of the aforementioned. A statistical evaluation regarding the efficiency of your service representative, product quality and repair frequency is thereby made possible. audius service offers a Database independent interface and has been developed in an object oriented component structure. All important data regarding customers, products, terms and conditions are made available at the touch of a button. The usage follows a workflow concept that assigns a logical order processing, thereby reducing the need for user training. All steps are configurable according to company need. The building block system allows for a higher flexibility regarding variable applications, company size, and system expandability