Entigo Warranty
Entigo Warranty™, an enterprise-class warranty chain management solution, enables businesses to save millions of dollars annually through the intelligent administration of warranty processing. By automating registration and claims, businesses experience rapid claims adjudication, shorter problem identification and correction cycles, and increased supplier recovery. In addition, the system enables sophisticated analytics and reporting, which provides key decision-making information to help improve product quality and reduce costs.
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info@entigo.com
610-232-2900
Additional Product Information
Entigo Warranty 4.1 takes advantage of new capabilities in Oracle 9i, WebLogic 8.1, JDK 1.4, and ILOG JRules 4.5. The benefits include easier configuration, more flexible maintenance, simplified business rule construction and quicker setup. The solution provides much-needed visibility into warranty programs and product quality issues to proactively address current problems and enable future product enhancement and significant cost savings.
Warranty reserves are a significant liability for large manufacturers, making up two to four percent of revenue for many major corporations. Today, the majority of companies use a manual process or a 20-year-old mainframe system that does not have connectivity to warranty chain partners. A large business can save millions annually on warranty processing costs by using Entigo Warranty to resolve the following warranty management issues: labor intensive and time-consuming claim processing; excessive warranty payouts that erode profitability; slow, imprecise, and isolated cycle-time from failure analysis to fix; ineffective supplier recovery procedures; increased expenses due to operation and maintenance of legacy mainframe systems; difficulties in forecasting financial reserves; mandated reporting on all claim activity by the Government (i.e. the TREAD Act)
Entigo Warranty improves the business process for claims management, supplier recovery, and returns processing. The application covers the entire spectrum of warranty management, from registering products in the sales channel through claims processing to sharing component failure data with engineering and manufacturing and recovering costs from key suppliers. With Entigo Warranty 4.1, manufacturers, third party administrators and retailers can efficiently manage warranty programs, registrations, claims, recalls, campaigns and the supplier recovery process.