SMART
SMART is an activity-based measuring, monitoring and analysis system that can monitor an unlimited number of processes throughout the enterprise at any level, make instant comparisons to established standards and report the results, in real-time. Its architecture is designed to get every associate involved in the matter of quality and productivity improvement. SMART is designed to give your existing ERP system the added capability to monitor any kind of process helping to bring it under control or into compliance. We specialize in reducing the time it takes to recognize potential problems and implement the changes necessary; improving your profits. SMART also has the ability to automatically take action on a given set of circumstances when it is practical to do so. Additionally SMART has the ability to provide you, from your desktop, with an Intranet Performance Scorecard that allows you to know the performance of any process throughout any of your facilities as of this minute.

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English
Supported Technologies
OS/400,
Netware,
Windows 95/98/ME,
Windows XP/2000/NT ,
Tandem/HP Non-Stop,
AIX,
HP/UX
Click on a technology to view similar products within this category.
Pricing
Users (# of seats), System
17,500 to 122,000
info@processintegrity.com
817-561-6600
Additional Product Information
The next breakthrough applications are not just going to answer the question "What's going on now?? but "How do we improve what's going on now?? To improve something you have to collect and analyze enough data to answer the question of ?WHY?. Up to now, to answer this question has required additional time consuming investigation. It requires collecting and analyzing more and varied data to uncover the reasons why an event occurred. Only then can it be prevented or prompted to occur again. The SMART System accomplishes this by helping our clients to know why things are happening -- as of this minute -- and to take immediate corrective action if necessary, even automatically. And it works with any kind of process in any industry. SMART has the capability to collect and analyze data at a level required to answer the question ?WHY?.
SMART (System Measurement, Analysis and Response Tool) is an Enterprise Quality Execution System. It's process-oriented approach allows the collection of data from all functions within the enterprise -- whether manufacturing, service or support.
The SMART process-oriented approach has several advantages over traditional measurement systems. Now all functions of your enterprise can be measured, monitored and improved with one core product.
It integrates with your present systems and is easily customized to any process so that you can monitor in real-time. This simple flexibility allows you to define only those process steps you desire to monitor while retaining the potential of unlimited expansion over time.
SMART features include:
? Process Monitoring
? Defect Reporting
? Supplier and Customer Management Rating
? Customer Returns and Tracking
? Supply Chain Event Management
? Web-Enabled Scoreboard
? Assured Routing
? Cycle Time by Process
? Inventory Tracking
? Mistake Proofing with Configuration Verification
? Process/Product Validation
? Statistical Process Control
? Order Tracking
? Activity-Based COQ
? ERP/MRP System Integration
SMART uses the latest in software tools and techniques to assure superior speed, function, flexibility and compatibility.
? GUI - Graphical User Interface
? OLC - Open Language Connectivity
? OLE Objects / OCX Objects / DLL Objects
? ODBC - Open Database Connectivity
? 32 Bit Architecture
? Windows 95 ? XP and Windows NT Clients
? True Client/Server Technology
? Nonproprietary Relational Database (Oracle or Microsoft SQL)
Approach
The oldest business equation in the world is P = R - C (Profit equals Revenue minus Cost). Everything an organization does--everything--is for the purpose of increasing revenues, decreasing costs, or both. Even in nonprofit organizations, these two forces, revenue and cost are at work.
There are only three ways to increase profits:
? Increase revenues
? Decrease costs
? Increase revenues and decrease costs
It is just that simple--and just that difficult!
What?s the most efficient way to increase profits?
Reduce costs in such a way that the company is strengthened and future profitability is enhanced when revenues increase.
How is this best done?
Adopt a management system that reinforces the company culture and highlights areas needing improvement throughout the enterprise.
What are the major features of this system?
A company?s culture will adhere closely to the values of its management. The cornerstone of every successful culture includes the concept of improvement; otherwise the company will eventually fail. What?s important is reinforcing that cornerstone value throughout the enterprise.
How best to emphasize the need to improve?
Measure and provide real-time monitoring and feedback for all significant activities in all processes throughout the enterprise.
How to increase the rate of improvement?
Select significant activities that can be readily counted.
Express the measurement in a common language.
Provide a public display of the measurement.
Measure as close to the event as possible.
Cut the feedback time.
Obtain owners buy in and commitment.
Reward for improving performance.
How best to implement?
Focus on the common denominator. A process-oriented approach is best because it has the biggest influence over the products or services outcome. How well the process is performed will determine the quality of the product or service and the efficiency of the work.
An Activity Based model will work best in this environment by defining the work into more detailed components. Once the process is defined and documented, mistake-proof it by forcing adherence to the work instructions.
How to assure improvement?
Besides the aforementioned steps to speed the improvement process a closed loop event chain monitor will assure improvement occurs. How? By escalating up the chain of command (if necessary) any situation until it reaches those who set and have a vested interest in maintaining the culture of improvement.
How to start?
Purchase SMART (System Measurement Analysis Response Tool)