Interspire Knowledge Manager
Interspire Knowledge Manager is an enterprise-grade knowledge base that allows you to share information from your website or Intranet, improving staff productivity and reducing time wasted searching for information across disparate systems such as shared folders and paper documents. It installs via an easy-to-use wizard that runs in your web browser and is built on top of open source technology that powers over 50 million websites and applications worldwide.
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Features
- » Microsoft SQL Server support
- » Integration with LDAP for single sign on (SSO) support
- » Complete workflow support
- » Active Response System integrates into any website form
- » Built-in feedback loops help your managers improve training material over time
- » Limit users to categories such as Sales, HR or Development only
- » Customizable with your company logo and color scheme
English
Supported Technologies
Linux,
Macintosh,
Windows 95/98/ME,
Windows CE,
Windows XP/2000/NT
mySQL
PHP
Web-Based (Browser)
Click on a technology to view similar products within this category.
Pricing
Users (# of seats)
$495 to $1195
sales@interspire.com
1-800-939-5570
Pricing based on user logins - from 5 (low cost) to 20 (high cost). Please contact us if you require more.
Includes 3 months free support and maintenance. Additional support and maintenance available at very low cost (Please check website.)
Resources
Additional Product Information
Using Interspire Knowledge Manager, staff, customers and partners can access information locally or over the Internet using a powerful group-based permission architecture that makes it easy to share knowledge with only the people or groups you choose.
As with all Interspire software, Interspire Knowledge Manager can be completely re-branded, and also includes the following additional features, plus many more. (We invite you to try the full demo from our website to see just how easy it is to use.)
Features to reduce customer support:
* A completely web-based self-help system
* Categorize information by area, product, etc
* Customers can store their own favorites list
* Glossary of terms to define technical words for customers
* Customers can easily search knowledge items and attachments (Microsoft Office and PDF)
* RSS feeds allow customers to instantly see new knowledge items
Features to make sharing company documents and procedures easier:
* Accessible through any computer with a web browser
* Group-based permissions and access
* Popular search terms make it easy to find help fast
* Revisions are created and saved automatically when an item is updated
* Fast, accurate searching and indexing of content and attachments (Microsoft Office and PDF, etc.)
Features to reduce staff training time:
* Upload company procedures and documents (Microsoft Office or PDF) which are instantly indexed and searchable
* Categories can be password protected and restricted
* Knowledge items can be printed or exported to Adobe PDF format for saving
* Assign related knowledge items for further reading/self-training