RAZ™ Online Ordering Solution
The RAZ™ Online Ordering software is considered by many to be the best E-Commerce system on the market. It is now used by both Full-service and QSR establishments, because it offers significant advantages over fax or e-mail based systems.
Our patented, RAZ™ Smart Printer allows operations of any size to easily and effectively receive online orders in real-time with Plug-n-Play ease. Coupled with our web-based back office software your clients can efficiently manage menus, items, and promotions for their E-Commerce solution. Our feature rich system allows them to track daily sales, multiple orders, and spending habits of their clients with just a click of the mouse.
Features
- » • Increase order size 18% on average
- » • Handle guest payments up front and online
- » • Cut food waste
- » • Free up staff to handle in-store patrons
- » • Increase overall sales
- » • Reduce takeout order mistakes
Spanish,
English
Supported Technologies
Open Source, Web-Based (Browser)
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Pricing
- Unspecified -
Additional Product Information
RAZ Pointz™ Program
Customer loyalty and other rewards-based customer loyalty programs, properly conducted, can be valuable tools in your clients’ ongoing efforts to keep and grow truly loyal customers. With a well-designed and well-maintained program, they can reward and retain the truly loyal customer base.
Example: A regular restaurant patron visits your clients’ website unsure of his choice for dinner. As he reviews the options he notices that he can receive double points for a particular high-margin item or combo for the restaurant and chooses that item to gain redeemable points for a future purchase.
Preferred Group Program
Resercom’s Preferred Group Program allows your clients corporate patrons access to special menus, promotions and discounts that can be billed monthly and charged back to their payroll accounts.
Example: Mike, a Legal Assistant in a large law firm is short on cash for lunch today; with RAZ™ he can access his company’s private menu from his favorite restaurant and place his lunch order for pick-up or delivery. The charges will be deducted from his paycheck by his corporate administrator managing the account.
Party Orders
With today’s increased productivity and hectic schedules it can be an almost impossible task for any facilitator to successfully compile a large order. The RAZ™ System allows your clients’ patrons the ability to place group orders from remote locations and invite others to the order.
Example: Sally is going to order delivery from her favorite local restaurant today and wanted to see if anybody else wanted something; with RAZ™ she can send an e-vite to each employee via email and have them pay separately for their own time-stamped purchase, yet have the order combined for convenience.
Saved Trays
RAZ™ allows your clients’ patrons to save frequently-ordered menu items on a 'tray' so than can reorder their favorites with just a click of their mouse.
Security
With RAZ™, all online orders are placed via our secure SSL-encrypted web forms. You know it's secure when you see the SSL icon in your browser's status bar.
Future Ordering
RAZ™ allows customers to order in advance by specifying a take-out, delivery, and even dine-in time, helping you anticipate ordering volume. And all settings can be customized to your clients’ operational needs.
Data Mining
RAZ™ captures and records details of all orders placed for reporting purposes. Pertinent information can be easily accessed for marketing purposes such as customer name, e-mail address, birthday, favorite items, previous orders, order times, and total revenue generated. This information allows your clients to continue to market to their dedicated client base and track trends and spending habits – all at the click of a mouse.
Real-Time Updates
RAZ™ allows operators the flexibility to easily access and update menu items on their Website. Of course, your clients would never run out of any product but just in case, they can remove menu items, ingredients, sides, etc. with a simple click of the mouse.
Preferences
RAZ™ makes controlling their Virtual Restaurant simple with features that allow them to set preferences for Hours of Operation, Menu Availability, Order Type, Payment Type, etc. They can customize their settings to maximize their profitability.
Increase Productivity
RAZ™ allows your clients to increase their operations productivity by replacing call-in orders and allowing their staff to focus on in-house guests with confidence.