iTour
A modern reservation system built using Oracle technology. fully browser based and integrated with financials,CRM etc. Web booking available along with support of other sales channels. Multilingual and Multi-currency.
Arabic,
Chinese,
Danish,
Dutch,
English,
Finnish,
French,
German,
Greek,
Hebrew,
Hungarian,
Icelandic,
Italian,
Japanese,
Korean,
Norwegian,
Polish,
Portuguese,
Russian,
Spanish,
Swedish,
Turkish
Supported Technologies
AIX,
HP/UX,
Linux,
Solaris/Sun OS,
Windows XP/2000/NT
Web-Based (Browser)
Click on a technology to view similar products within this category.
Pricing
Users (# of seats), Module
$150,000 to $1M
john.waddell@blueskyts.co.uk
+44 (0)161 447 8916
Additional Product Information
A Different View,
A Better Solution
Providing a different view
BlueSky provides open enterprise-wide business solutions to the travel sector based on Oracle' technology. This is the sole focus of our business and with a vast collective experience of working and delivering solutions in the travel sector, this helps us understand your needs more clearly and deliver more appropriate, relevant and cost-effective solutions in today's changing travel market.
An experienced team
BlueSky's team has direct and extensive knowledge of the software applications market and travel industry specifically, with experience of travel and reservation systems at every level, as well as in-depth expertise in systems development, consulting, implementation and training.
The open, powerful and flexible solution
Meeting today's business needs
From independent research with tour operators and consultants working in the travel sector, we identified many changes taking place in the market We found many of these changes cannot be easily addressed by existing legacy based systems that are often inflexible and designed to meet the needs of a different era. Our conclusion was the need for a new more modern system specifically to address the current business needs of all tour operators and based on technology from a leading supplier.
The answer - BlueSky itour
An open,integrated and modular approach
BlueSky itour provides an open, integrated and modular solution based on Oracle's current internet based design and development tools and so can be deployed simply and easily on your choice of UNIX server and PC or thin client devices on the desktop. The overall product is designed around a "core" reservations module to support the core functions provided by all tour operators. Being modular, the system is flexible and can be implemented separately or as a whole and can easily be integrated with any of your existing front-office and back-office applications. This provides you with the freedom to choose what, when and how to implement a solution which best meets your particular requirements.
So implementing BlueSky itour products at the heart of your organisation ensures you have the most powerful, flexible and highly usable solution available today.
Multi-Channel and Multi-Lingual Access
BlueSky itour offers multi-channel and multi-lingual access, so your customers can choose the most appropriate means of engagement to suit their particular needs. This safeguards any investment you have or will make in extending your sales channels - so whether customers use existing ViewData systems or Call Centre access or choose to use the Web or perhaps even future access via Digital TV - the system can cope.
Connecting the Customer
BlueSky itour is uniquely different as it has been designed to incorporate an integrated customer relationship management (CRM) based front-end that can provide a complete picture of each customer. Two specifically tailored modules provide this functionality.
BlueSky Relationship Manager and BlueSky Profile Manager are specifically tailored modules that integrate with existing CRM packages to manage and monitor individual customer profiles, preferences and spend and is thus able to offer each customer travel options to best suit their individual style, taste and budget. This approach is designed to match customer needs with available options more effectively and improve your "look to book" ratio significantly.
Unlike many other systems this is not merely bolted on as an afterthought; but is designed to be a fundamental part of the solution when implemented, that can drive every transaction throughout the system.
People focussed on your needs
We believe in putting as much effort into our customer relationships as we invest in our products Successful solutions rely upon good services delivered in the right way and by the right people who know and understand your business.
Our approach is collaborative. We work alongside your managers and staff to understand the specific needs of your organisation and build appropriate and practical solutions that can be implemented with minimum disruption. In many instances, this involves joint teams working together to implement the system to an agreed plan and timescale.
When you become a BlueSky customer we make a long term commitment to you. Through your dedicated account manager you have access to a comprehensive range of specialist skills and services, to ensure successful implementation and ongoing support throughout the life of your system.
The technology advantage
BlueSky itour is developed using Oracle's market leading database and open systems technology, so it can be integrated seamlessly with Oracle's business applications, as well as a wide range of business applications from other leading suppliers: giving you the flexibility to create a completely integrated or plug-compatible solution to meet your specific needs today and into the future.
With BlueSky itour you get an integrated solution that is based on today's recognised industry design standards and which is designed for ease-of-use and to provide fast and powerful search facilities all aimed at improving user productivity.
A different view, a better solution
Business benefits of BlueSky approach
Our approach is aimed at delivering a system that offers you real business benefits including the ability to:
a) Handle multi-channel access for all reservations
b) Manage customer relationships not only reservations
c) Manage flexible incentive programmes for Sales Agents
d) Handle differential pricing by Sales Channel
e) Be operated internationally as it is fully multi-lingual and multi-currency f) Deliver an integrated solution, not separate islands of information
Delivering the technology advantage
Oracle provides a real technology advantage that ensures the system is:
a) Open - so you can choose the infrastructure to suit you
b) Scalable - designed to scale to many thousands of users
c) Flexible - built using the latest internet based design and development tools
d) Integrated - no separate resort based system - fully up-to-date information available irrespective of geography
e) Available – provides 24x7x365 system availability
f) Future Proof – so your investment is safe
BlueSky Travel Systems
For further information on Bluesky Travel Systems and its products please visit at our website - www.blueskyts.co.uk
Bluesky Travel Systems
Europa House
Barcroft Street
Bury
BL9 5BT
Tel +44 (0)7879435927