Skills Observer
Precise, analysis of the strengths and weaknesses of skills required within key areas of the business through real time snap shots captured in an objective manner.
Gaining a clear understanding of the abilities, effectiveness and experience of each individual in your team is a vital step forward in achieving better value and greater volumes. Whether, performing a particular task, action, or displaying a particular approach or behavior, observational based assessments provide an impartial view of performance. Repeated over time the individual performance snapshots become a trend that provides true value and insight to the enterprise. Until now it's not been easy to achieve the objectivity required. Common strategies have involved educated assumptions or commissioning expensive consultants who don't always understand your goals or priorities.
SkillsTrak has changed all that – an observation based assessment tool developed to meet the specific requirements of multiple job functions including: retail sales / mystery shopping, customer services, field sales, telesales, technical support, compliance and presenting skills.
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Features
- » Allows for Observational Assessments
- » Aggregates and Trends Skill Data Over Time
- » Provides Detailed Insight into Skills Gaps Enabling Targeted Training
- » Saves Time & Money through the Elimination of Paper Processes
- » Total System Training Included with All Licenses
- » ProActive Support
- » Free 60 Day Evaluation
French,
Polish,
Arabic,
German,
Russian,
Chinese,
Japanese,
Dutch,
English
Supported Technologies
- Not Applicable -
- Not Applicable -
- Not Applicable -
ASP Hosted, Web-Based (Browser)
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Pricing
Users (# of seats)
even.walser@salestrakcrm.com
(415)421-1000
Our pricing is a sliding scale based upon the number of users. Contact us for a free 60 day evaluation.
Additional Product Information
SkillsTrak provides world class skills management and assessment technology to more than 25 public and 75 private companies across all industries, delivering unmatched technology and service globally. We strive to be a strategic partner with our clients by leveraging our expertise and experience to provide innovative, responsive and skills assessment solutions. We understand that technology is often a means to accomplish our clients' business objectives. As companies face unprecedented competitive pressures we have the experience, talent and proven results to help our clients navigate new challenges and accomplish their business goals.