WFMwizard Call Center Workforce Management
WFMwizard is an innovative wizard based complete and affordable Workforce Management solution for small and medium inbound call centers and help desks.
Click on an image to view a larger version.
Features
- » Call volume forecasting (weekly, daily, hour to quarter-hour)
- » Agents staffing calculations
- » Shifts design optimization
- » Agents scheduling
- » Breaks Scheduling
- » "what-if" simulation
- » Fully featured charts & reports
English
Supported Technologies
Windows XP/2000/NT
Microsoft Access
Software
Click on a technology to view similar products within this category.
Pricing
Users (# of seats)
$995 to $2995
sales@wfmwizard.com
+972-72-2424282
Additional Product Information
WFMwizard easy to install and use, smart and feature rich. It is also very affordable (Starting at only US $995) and most importantly - no integration is needed to other call center systems!