Trouble Ticket Tracker by TLI Software

7.86 - What's this?

Trouble Ticket Tracker is an enterprise software system that tracks and manages support issues. A Web-based help desk solution for e-business support management.

Trouble Ticket Tracker
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Features

  • » Allows users to add tickets
  • » Enables users to view tickets raised
  • » Facilitates editing tickets
  • » Shows current status of tickets
  • » Searches tickets by date, issue type, ticket id, and ticket status
  • » Provides admin section to create new users, add new issue status, new tickets, and new priorities
  • » Generates ticket reports
English

Supported Technologies

Linux, Windows XP/2000/NT
mySQL
PHP
Web-Based (Browser)
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Pricing

System
750
information@tlisoftware.com
800-915-4322



Additional software product description, benefits, features, and uses.

Additional Product Information

Uses of Trouble Ticket Tracker

* Allows fast documentation of issues
* Enables tracking tickets, routing requests, and managing issues
* Improves communication and collaboration
* Results in better customer support
* Improves turn-around-time for technical and customer support


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